- Introduction
This Cookie Policy explains what cookies are and how Kidmans Travel Clinic (“we”, “us”, “our”) uses them on our website kidmanstravelclinic.co.uk. We are committed to protecting your privacy and being transparent about how we use cookies and similar technologies.
By accessing and using our website, you consent to the use of cookies as described in this policy.
- What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners about how users interact with their sites.
Cookies can be either:
- Session cookies — These are temporary and are deleted when you close your browser.
- Persistent cookies — These remain on your device until they expire or you delete them.
- Why We Use Cookies
We use cookies to:
- Enable core functionality and ensure the website operates properly.
- Remember your preferences and settings so you don’t have to re-enter information.
- Understand how visitors use our website (analytics).
- Improve your user experience and the functionality of our services.
- Detect and prevent security threats and fraudulent activity.
- Deliver content relevant to your interests.
- Types of Cookies We Use
We use the following categories of cookies:
4.1 Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They include:
- Session management cookies for maintaining your browsing session.
- Security cookies for fraud and malware detection.
- Form functionality cookies to remember your form submissions.
- Authentication cookies if you log into a patient portal or account area.
Legal basis: We can set these cookies without prior consent as they are essential to provide the service you have requested.
4.2 Performance/Analytics Cookies
These cookies collect information about how visitors use our website, such as:
- Which pages are visited most often.
- How long visitors spend on the website.
- What actions visitors take (e.g., booking an appointment).
- Any error messages you receive.
These cookies do not identify you personally and the data is aggregated. Common examples include Google Analytics cookies.
Legal basis: We require your consent to use these cookies.
4.3 Functional Cookies
These cookies remember choices you make to provide a more personalised experience, such as:
- Language preferences.
- Region preferences.
- Display preferences.
Legal basis: We require your consent to use these cookies.
4.4 Marketing/Targeting Cookies
These cookies are used to deliver advertising and marketing content relevant to your interests. They may be set by us or third-party advertising partners, such as:
- Social media platforms (e.g., Facebook, Twitter).
- Retargeting services that show you Kidmans Travel Clinic adverts on other websites.
Legal basis: We require your explicit consent to use these cookies.
- Third-Party Cookies
Some cookies are placed by third-party service providers, including:
| Third-Party Service | Purpose | Cookie Name | Retention |
| Google Analytics | Website traffic analysis and user behavior | _ga, _gat, _gid | 2 years |
| Google reCAPTCHA | Security verification on contact forms | _GRECAPTCHA | 6 months |
| Booking system (if applicable) | Appointment booking functionality | As per provider | As per provider |
| Email service provider | Newsletter sign-up and tracking | As per provider | As per provider |
| Social media platforms | Social sharing buttons | Platform-specific | Platform-specific |
Table 1: Third-Party Cookies Used
These third-party providers have their own privacy policies governing their use of cookies and we are not responsible for their practices. We recommend reviewing their policies directly.
- Cookie Consent and Control
6.1 How We Obtain Consent
When you first visit our website, you will see a cookie consent banner. You can:
- Accept all cookies — By clicking “Accept”, you consent to all non-essential cookies.
- Reject non-essential cookies — By clicking “Reject” or similar button, only strictly necessary cookies will be set.
- Manage preferences — By clicking “Manage Preferences” or “Cookie Settings”, you can choose which types of cookies to allow.
6.2 Withdrawing Consent
You can withdraw or change your cookie preferences at any time by:
- Visiting our Cookie Settings page.
- Clearing your browser cookies and visiting the site again.
- Contacting us directly using the details at the end of this policy.
6.3 Browser Controls
You can also control cookies through your web browser settings. Most modern browsers allow you to:
- View what cookies are set.
- Delete cookies.
- Block cookies or specific types of cookies.
- Receive warnings when cookies are being set.
Please note that blocking certain cookies may affect the functionality of our website. For more information about managing browser cookies, visit www.aboutcookies.org.
- International Data Transfers
Some of our cookie data (particularly analytics cookies) may be processed by service providers located outside the UK or European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data in accordance with UK GDPR.
- Data Protection and Security
We take appropriate security measures to protect information collected via cookies against unauthorised access or disclosure. All cookie data is treated in accordance with our Privacy Policy and applicable UK data protection law.
- Do Not Track Signals
Some browsers and devices include a “Do Not Track” feature. Our website does not currently respond to Do Not Track signals. If you wish to prevent tracking, you can disable cookies through your browser settings as described in section 6.3.
- Specific Cookie Information
10.1 Essential Cookies (Set Automatically, No Consent Required)
| Cookie Name | Purpose | Duration |
| PHPSESSID / JSESSIONID | Maintains your session on our website | Session (expires when you close browser) |
| viewed_cookie_policy | Records that you have viewed the cookie policy | 1 year |
Table 2: Essential Cookies
10.2 Analytics Cookies (Require Consent)
| Cookie Name | Provider | Purpose | Duration |
| _ga | Google Analytics | Registers a unique ID to generate usage statistics | 2 years |
| _gat | Google Analytics | Throttles request rate for Analytics | 1 day |
| _gid | Google Analytics | Registers a unique ID for usage tracking | 1 day |
Table 3: Analytics Cookies
10.3 Third-Party Service Cookies
Additional cookies may be set by third-party services such as booking systems, email providers, or content delivery networks. Details of these will be available upon request.
- Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated “Last Updated” date. We recommend reviewing this policy periodically to stay informed of how we use cookies.
- Legal Basis
Our use of cookies is based on:
- Your consent — For non-essential cookies, obtained through our cookie consent mechanism.
- Legal obligation — To comply with UK GDPR and PECR requirements.
- Legitimate interests — To provide and improve our website services, where such interests are not overridden by your rights and freedoms.
- Contact Us
If you have any questions about this Cookie Policy, or if you wish to exercise your rights regarding cookies and data collection, please contact us:
Kidmans Travel Clinic
- Address : 141-143 Castle Rd, Kidmans MK40 3RS
- Email: kidmanstravelclinic@saffron-group.co.uk
- Phone: 01234-880516
You can also contact the Information Commissioner’s Office (ICO) if you wish to lodge a complaint about our use of cookies:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF